Find answers to commonly asked questions about our web hosting service.
There are no setup fees for any of our web hosting plans!
Yes our servers are New Zealand based. We operate our own private datacentre in New Zealand. You can view more information about our network here
Yes, we operate a cluster of powerful servers to serve your website, this means your website loads quickly and if there is ever a fault with one of the servers, your website will be served automatically by another server within the cluster.
Yes. We operate on a monthly invoice basis and accept payment by credit card, cheque or bank payment (Internet Banking, Automatic Payment).
Yes. The Plesk Server Administrator allows you to preview your web site using the web server address. This will display your web site exactly as if you were accessing the site via the actual domain name. A site preview can be generated from the Plesk Server Administrator by clicking on the Site Preview button.
No, Net24 does not provide shell access for shared web hosting plans due to security reasons. If you require this level of access, we recommend considering a Virtual Private Server (VPS) where you will have full root access over SSH to the server.
Net24 does not provide anonymous FTP at this time.
Yes they do. You can create unlimited sub domains for a domain name under any web hosting plan for both Unix and Windows platforms.
We operate both platforms. Our Linux web hosting plans are powered by Cloud Linux OS and Windows hosting plans are powered by Windows Server 2008 R2.
We support unlimited domain aliases under one account. That is, a domain name that points to the home directory of your web site. If you require a domain name to point to a different website, then a separate web hosting plan will need to be purchased for each website you wish to host.
Yes, in most cases we can assist you to transfer your web site. Contact us to discuss your hosting requirements with one of our Customer Service representatives.
Cloud Powered Hosting
Websites are served from a cluster of powerful servers for exceptional performance and uptime.
Network & server uptime is guaranteed with comprehensive Service Level Agreements.
New Zealand Support
Email or call us toll-free for friendly and knowledgeable assistance you can depend upon.