Happy Holidays & Support Hours

Dec 18th, 2013

Thank you for your business and support during 2013.

Our support team will be available throughout the holiday period on non-statutory days and our Engineering team will of course be monitoring all systems and be on-call during the entire period.

Christmas is often a time of the year where we think about those who are less fortunate than ourselves and each year our team nominates several charities and organisations to receive a christmas donation.

The beneficiaries for the 2013 year are:

  • Unicef
  • GVN Foundation
  • SPCA
  • Starship
  • The Salvation Army
  • Kidney Kids
  • Nurse Maude
  • The Neonatal Trust
  • The Cancer Society

If you would like to know more about the good work these organisations undertake in their field, or perhaps make a donation yourself, you can find links to their websites on our sponsorship page here: http://www.net24.co.nz/donations.html

From all of the team, we wish you an enjoyable festive season and look forward to being of service to you in 2014.

Voyager Launches VDSL

May 31st, 2012

Recently we announced that Voyager Internet had acquired the business of Net24. Voyager is a high-quality, boutique business ISP that is big enough to cope with anything, but small enough to care.

One of the most common questions we receive at Net24 is "Can you provide my Internet?" - Well now we can, through Voyager! We'd love for all of our customers to be able to experience the fast speeds of VDSL, backed by the rock solid support that the combined Voyager Net24 team offers, so read on below for an announcement from Voyager about the exciting launch of VDSL.

At Voyager we’re obsessed with speed, so we’re excited to announce our official launch of VDSL.

Voyager has been trialing VDSL with select customers for a few months, and is now ready for full-scale nationwide deployment. VDSL allows speeds of up to 50Mbps downloads and 10Mbps uploads over standard copper phone lines. Around half the people who currently have standard ADSL broadband can get Voyager VDSL right now.

Truenet, the company selected by the NZ Government to monitor broadband performance, says “Speedtests show VDSL is the fastest technology available until the Government’s fibre rollout arrives in 1 to 5 years.  So why are very few ISP’s offering it?

Voyager agrees that there are not enough high-speed options for small businesses who want faster Internet than ADSL can deliver, but aren’t prepared to wait 5 years for UFB, or to pay $1,000 a month or more for a non-UFB fibre internet service. Voyager VDSL will provide an important stop-gap solution for many businesses who can’t wait for fibre to arrive on their door.

One of the biggest problems with ADSL is the slow upload speed of 800kbps. With VDSL this is increased to 10Mbps, or around 12x faster. The increased upload speed enables a business to do things previously not possible such as:

  • High Definition Video conferencing.
  • Run all your office phones over VOIP, saving costs
  • Backup your office files offsite, without slowing down your internet link
  • Connect into the office using VPN at speeds that allow multiple employees to work from home

For more information on Voyager VDSL including pricing and availability, please visit  http://www.voyager.co.nz/products/internet-connectivity/vdsl

About Voyager

Voyager is a nationwide business ISP with offices in Auckland and Christchurch. We’re passionate about customer service, and speed. No matter what product we sell – whether it’s cloud hosting or Internet access, we want it to be the FASTEST. We already have thousands of customers, we register over 15% of the domain names in New Zealand, we have our own data centers, so we’re big enough to cope with anything, but we’re still small enough to care. When you deal with us, you deal with real people. We’d love you to join us.

Net24 acquired by Voyager

May 14th, 2012

Voyager Internet Limited is pleased to announce that, effective 14th May 2012, it has acquired the business of Net24 Limited.

The purchase of the Net24 group includes the well-recognised kiwi brands: Net24, 1st Domains, Register Direct, Expired Domains and IronStor; This is in addition to previous recent acquisitions for Voyager of: Affordable Domains, Digital Genus (IT integration), and IVP (VOIP provider).

Seeby Woodhouse, founder of Orcon Internet, has been quietly building up the Voyager brand for the last 18 months through a process of organic growth and careful acquisition of key business assets. This Acquisition solidifies Voyager’s position as a high-quality, boutique ISP that is big enough to cope with anything, but small enough to care.

The combined Voyager business now boasts some impressive figures including: 75,000 Domain names managed, 25,000 email accounts provided, 10,000 websites hosted, 1,000 Virtual Machine or “Cloud Servers” deployed, and several hundred VDSL, Fibre and UFB services delivered, all for a total of around 27,000 customers.

“We’ve been looking for the right key acquisition to make for many months”, says Seeby Woodhouse, CEO of Voyager.

“Voyager was one of the First ISP’s in NZ, and fondly remembered as one of the best. When my restraint of trade from the sale of Orcon ended, I decided that I would relaunch the Voyager brand. We have been operating for the last year as a great little business ISP, primarily offering services such as VOIP, VDSL, Fibre and UFB to a small set of discerning customers. Our ambitions are not just to provide Internet access, but to provide the infrastructure that will enable kiwi businesses to completely redefine their relationship with IT”.

“Net24 is an amazing business, with a team of passionate staff who really care about customers. Their data centre in Christchurch is the cleanest and most carefully laid out facility that I’ve ever seen, and the team’s attention to detail is visible in everything that they do. The business really stood out to me as the right one to buy, and with the addition of their Christchurch facilities, Voyager now has a data center in both the North and South Islands, which means that we can start backing up and replicating data the length of NZ for increased reliability and redundancy.”

“With the acquisition of Net24, we are now one of the largest Cloud service providers in the country. By combining cloud services with our access products, we can provide complete end-to-end solutions for the average kiwi business. The telecommunications sector is crucial to the New Zealand economy, and we see this acquisition helping us to be part of its transformation, freeing New Zealand from the tyranny of distance, and empowering Kiwis to compete on a truly global stage”.

“Big Telecommunications companies are often focused on connections, and many do cloud services poorly. Conversely, Cloud services companies usually can’t provide Internet access, and therefore can’t tie the WAN and Cloud together. Voyager does both, and leverages the skills of it’s highly technical staff to deliver a a secure, customized solution to every customer.”

“Voyager customers will notice our increased capabilities in Domains, hosting, email and Cloud services, while Net24 customers will find that not only can they host their Cloud servers with us, but we can provide the connection to it, the fire walling, the management, the reporting, and a whole host of other services (such as VOIP) as well.”

Brothers Nikolai and Michael Schupbach, founders of Net24, will be transitioning slowly out of the business over the next few months to ensure a seamless handover, to be replaced by Seeby and the combined management teams of Voyager and Net24. There will be no staff redundancies as a result of this change of ownership, and in fact, the sale will invest millions of dollars into the Christchurch economy where Net24 is based. Just as importantly, Voyager’s purchase of Net24 ensures that this great business remains 100% Kiwi owned and operated.

When the brothers Schupbach decided to sell the Net24 business, they wanted the new owner to continue the growth of the business they started 13 years ago. “The Voyager service offering will allow Net24 customers access to a full array of complementary services ” says Mike Schupbach. The decision to sell did not come lightly and they wanted somebody with vision to take the business forward. “Seeby comes with the skills and experience to fast track growth. His commitment to retain all employees and to grow the Christchurch operation was also key to making this acquisition happen, as we place a huge value our team, and would love to see Christchurch remain a leading center of technological innovation”

For questions about this press release, please email seeby at voyager.co.nz, or call on +64 21 366 666

New Website Launched!

February 21, 2012

We are pleased to announce the launch of our new website.

The fresh new look is the result of many months hard work and we're delighted with the final outcome.

The new website continues to provide all of the extensive information on our products and services but in new user-friendly format. We've also introduced more ways to connect with us by embracing Facebook, Twitter and even Skype.

We welcome your feedback, please drop us a line and let us know what you think!

We hope you enjoy using our new website and please keep in touch by liking our Facebook page or following us on Twitter.

ASP Components Upgraded

September 12, 2011

Engineers have recently completed upgrades to the latest versions for all installed ASP Components on our Windows shared hosting servers.

Latest ASP Component Versions:

  • AspUpload v3.1
  • AspEmail v5.1.0.3
  • AspJpeg v2.3
  • AspPDF v2.2
  • AspEncrypt v2.6.0.2
  • ISAPI_Rewrite v3_0086

DPS Migration Notice

July 13, 2011

This notice is for customers using Direct Payment Solutions (Payment Express) for online credit card processing. It applies to customers using the PXPost and PXPay methods only. Customers hosted on our shared web hosting servers using PXAccess, DPSAuthS or DPSAuth methods do not need to make any changes.

DPS is upgrading its transaction processing infrastructure. This upgrade will provide more capacity and redundancy as well as improving transaction speed. The migration will require you to make changes to your code before 30th August 2011.

Please review the migration notice at the DPS web site for further details : http://www.paymentexpress.com/migration.html

Plesk Panel 10 - Available on VPS

May 20, 2011

All new VPSs ordered with Parallels Plesk Panel will now come installed with the latest Plesk Panel 10.

Existing customers with Plesk Panel 9.5 can upgrade within their Plesk Panel but due to changes in the business logic we would recommend that you run the pre-upgrade checker tool on your VPS to highlight any potential problems you may encounter during the transition. You can view more information about the checker tool here: http://kb.parallels.com/en/9436M

Plesk Panel License is now also available as a hosting suite to include the popular new SiteBuilder application and Customer & Business Manager billing functions.

Find our more about Plesk Panel 10 and try the demo here: http://www.net24.co.nz/vps_plesk_panel.php

Plesk Panel 10 - Available on VPS

May 20, 2011

All new VPSs ordered with Parallels Plesk Panel will now come installed with the latest Plesk Panel 10.

Existing customers with Plesk Panel 9.5 can upgrade within their Plesk Panel but due to changes in the business logic we would recommend that you run the pre-upgrade checker tool on your VPS to highlight any potential problems you may encounter during the transition. You can view more information about the checker tool here: http://kb.parallels.com/en/9436M

Plesk Panel License is now also available as a hosting suite to include the popular new SiteBuilder application and Customer & Business Manager billing functions.

Find our more about Plesk Panel 10 and try the demo here: http://www.net24.co.nz/vps_plesk_panel.php

SQL Server 2008 R2 Now Available

May 20, 2011

Microsoft SQL Server 2008 R2 database hosting plans are now available.

All new Microsoft SQL Databases provisioned will be running under SQL Server 2008 R2. It is also possible for existing customers running databases on SQL Server 2005 to migrate to 2008 if required. Please contact support if you wish to arrange this.

View our Microsoft SQL Server 2008 R2 Database hosting plans here: http://www.net24.co.nz/sql-hosting/

Read more about Microsoft SQL Server 2008 R2 here:http://www.microsoft.com/sqlserver/2008/en/us/default.aspx

ASP.NET MVC 3 Now Available

May 12, 2011

We're pleased to announce that Microsoft ASP.NET MVC 3 Framework support is now available on our shared Windows hosting plans. ASP.NET MVC 3 builds on MVC 1 and 2 which is already supported.

ASP.NET MVC 3 is a framework for building scalable, standards-based web applications using well-established design patters and the power of ASP.NET and the .NET Framework.

Read more about ASP.NET MVC 3 at http://www.asp.net/mvc/mvc3

Canterbury Earthquake Update

March 2, 2011

Mains power to our data centre was restored around 1pm Saturday, 26th February. The data centre and offices ran on primary generator power for over 96 hours, with a standby generator ready for automatic changeover in the event of a failure. There was no damage to our data centre, including servers, server racks, power room, water chillers and no major damage to our building. We are pleased to advise that Net24 experienced no downtime over our network or services and have had all our core infrastructure checked and certified as damage free.

Our office is fully staffed and is business as usual.

We'd like to thank everyone for the many messages of support that we have received over the past week. Your kind words of support have been very much appreciated by our staff, who continue to endure difficult personal circumstances.

Our thoughts are with everyone who has been affected by the earthquake.

Linux VPS Pricing Down 50%

November 4, 2010

We're pleased to announce that as from 1st November we have reduced the standard pricing for all of our Linux VPS plans by 50% - All Linux VPS plans are now half price, plus we've upgraded the memory on the Lite plan to 512MB.

All VPSs are hosted in our privately owned, state-of-the-art data centre in Christchurch New Zealand and powered by fast HP Blade server technology.

We think our VPSs offer the very best performance at the lowest price in New Zealand so give them a try. With our 30 day guarantee you've got nothing lose. Add Plesk Panel to your order and you've got a complete solution for hosting all of your web sites.

View our Linux VPS plans and pricing here: Linux VPS Plans - New sign-ups completed within 90 minutes during business hours!

Christchurch Earthquake

September 6, 2010

As you will be aware, Christchurch experienced a 7.1 earthquake during the early hours of Saturday morning.

We would like to advise that we sustained no damage to our data centre infrastructure and while we ran on generator power for approximately 5 hours, we were fully operational and experienced no downtime. All systems have been thoroughly checked and no faults have been found.

Thank you to everyone who has sent emails of support, our team really appreciates your concern. Our support also goes out to our fellow Cantabrians during this difficult period and today we have pledged $1000 to the Mayoral fund.

If you would like to help with relief and welfare, there are a number of collections currently operating. Stuff.co.nz has more information here: http://www.stuff.co.nz/national/4099855/Canterbury-quake-How-you-can-help

ASP.NET 4 & MVC 2 Now Available

June 11, 2010

Our Windows web hosting plans have been upgraded to now support ASP.NET 4 and MVC 2.

ASP.NET 4 and MVC 2 were recently released out of Beta by Microsoft. ASP.NET 4 and MVC 2 include lots of new features and improvements that enable you to easily build, deploy and manage web site applications.

Read more about ASP.NET 4 and ASP.NET MVC 2 at www.asp.net

VPS Plans Upgraded

March 2, 2010

We are pleased to announce that from 1st March 2010, all VPS plans have been upgraded with additional resources.

Linux & Windows VPS

  • VPS Lite 5GB Disk Space / 384MB Memory
  • VPS Plus 15GB Disk Space / 768MB Memory
  • VPS Max 30GB Disk Space / 1.5GB Memory

With VPS plans starting from just $59.95 for 384MB RAM and 5GB Disk Space, VPS is an ideal alternative to shared web hosting giving you the flexibility of a dedicated server at a lower cost.

Net24 offers a complete range of server hosting options from low cost VPS hosting, Performance Dell and Enterprise IBM Dedicated Servers to High-Availability VMware Cloud Servers.

Talk to us today about the right solution for your hosting requirements. Call us on 0800 5000 24 or email us.

Dell Dedicated Servers from $265 /mo

March 2, 2010

Our new Dell Performance range of dedicated servers offer high performance and dependability at entry level prices with no fixed term contract!

All servers are racked and ready to deploy in our state-of-the-art data centre and feature Quad-Core CPUs, RAID 1 Disks, free NZ traffic, 25GB of international traffic and 100GB of on-site NAS storage.

Why choose a dedicated server? - When you choose a dedicated server, you benefit from a level of security and reliability that cannot be matched by shared hosting. The server's resources are dedicated to running your application only, giving consistent and predictable performance in a secure, isolated environment.

Hosting your own servers? - Free up your time from managing server hardware and benefit from improved availability by hosting in our secure, privately owned data centre. We guarantee 90 minute hardware replacement, 24/7 and offer 99.99% Network Availability SLA.

Special Launch OfferEnquire now, because for a limited time we're offering free upgrade to 250GB disks and a FreeAgent|Go 320GB Portable Drive with every server ordered. Strictly limited units available.

View the Dell Performance and IBM Enterprise range here: http://net24.co.nz/dedicated-servers/servers.php or call us on 0800 5000 24 to speak with a Technical Sales Specialist.

Cloud Powered Hosting

Websites are served from a cluster of powerful servers for exceptional performance and uptime.

Uptime Guarantee

Network & server uptime is guaranteed with comprehensive Service Level Agreements.

New Zealand Support

Email or call us toll-free for friendly and knowledgeable assistance you can depend upon.