Customer Support

For questions about our service, follow the steps below.

1. Browse Our Knowledge Base
Check our Knowledge Base for answers to commonly asked questions:

Browse KB

Top Support Links
2. Submit Your Request
Email your enquiry to service@net24.co.nz or submit the following form. You can expect a response from us within 1 - 2 hours between our support hours of 8:30am-5:00pm NZDT Mon-Fri.
Your Name:
Your Email Address:
Your Domain Name (if applicable):
Subject:
Your Question:
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3. Phone / Fax / Postal Enquiries
Alternatively, you may contact us by phone or fax during our office hours of 8:30am-5:00pm NZDT Monday to Friday:
Phone Numbers
Free Phone: 0800 5000 24
Phone: 64 3 962 9510
Fax: 64 3 962 9513

Postal Address
Net24 Limited
PO Box 1520
Christchurch Mail Centre
New Zealand