Requesting Your Backup Files on Hard Disk, CD or DVD

Issue

If your backup files are large and you find it too slow to restore all your backup files through the internet you can request for your backup files to be couriered to you on USB hard disk, CD or DVD.

Solution

Contact customer service on 0800 5000 24 or service@net24.co.nz and request the BackupSets that you would like the data for and we will arrange for the backup files to be couriered to you on portable media.

Once you have received the backup files, follow Section 6.2 (page 43) of the User's Guide for Restoring backup files from removable hard disk, CD, or DVD.

You can download the User's Guide here: http://net24.co.nz/obs_documentation.php